Free phone: 0800 246 1111  Mon-Fri 9am–6pm

How It Works

Simple, safe and completely free. From packing your items to receiving your cash — here's everything you need to know.

1

Order Your Free Postage Pack

Fill in our simple form and we'll send you a free postage pack with prepaid Royal Mail labels, a secure box, packing guides and full insurance details. Arrives in 3–5 working days.

2

Pack Your Unwanted Items

Use the box and materials provided to pack your items. Don't worry about broken, tangled or incomplete pieces — we accept them all.

3

Send Your Items For Free

Drop your parcel at any Post Office using the prepaid label, or book a free home collection. All items are fully insured up to £300 as standard, extendable to £10,000.

4

We Value Your Items

Our specialist valuers carefully examine every item you've sent using current market rates. You'll receive a valuation call within 7–14 days.

5

Accept & Get Paid

Happy with our offer? Accept and we'll pay you within 2 working days by bank transfer or cheque. Not happy? We'll return everything free of charge, no questions asked.